Refund policy
Returns & Refunds Policy
We want you to be satisfied with your purchase. If you’re not completely happy with your order, you may request a return under the conditions outlined below.
Return Period
You may request a return within 30 days of receiving your order. Return requests submitted after this period may not be eligible for a refund.
Return Requirements
To be eligible for a return:
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The item must be unused and in the same condition you received it.
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The item must be returned in its original packaging where possible.
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A photo of the item must be provided when submitting your return request so we can verify its condition before approving the return.
How to Start a Return
To request a return, please contact our support team with:
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Your order number
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A photo of the item
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The reason for the return
Once your request is reviewed and approved, we will provide instructions on how to return the item.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item without tracking.
Refunds
Once your return has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.
Restocking Fees
We do not charge any restocking fees for returned items.
Final Sale Items
We do not designate any products as final sale, meaning all items are eligible for return within the 30-day return window provided they meet the return requirements.
Contact
If you have any questions about returns or refunds, please contact our support team and we will be happy to assist.