Shipping policy
Shipping Policy
Thank you for shopping with us. Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
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United Kingdom: 2–5 business days
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Europe: 5–10 business days
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International: 7–14 business days
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow your package's journey.
Delays
While we aim to deliver your order within the estimated timeframe, delays can occasionally occur due to factors outside of our control such as courier delays, customs processing, or high seasonal demand.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase. We cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us and we will work with the carrier to resolve the issue as quickly as possible.
Contact
If you have any questions about your order or shipping, please contact our support team and we’ll be happy to help.